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Privacy Policy
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TeleServPro.com ("teleservpro" or "we" or "us") provides commercial grade telecom products/services. In order to obtain a FREE, no-obligation price quote from this site, please type in your business location on the Home page. This information is necessary to generate a real-time, instant price quote for you. The information that we gather comprises of your name, your business name, your installation (land-line) phone number, your contact phone number, your email address, and the physical installation address of the service location. This information is used by a certified consultant to both contact you and to assist you with the decision-making process, outlining the strengths and weaknesses of each carrier that appears in your real-time quote. If you do not wish to be contacted, you can make your wishes known on Step 2 of the quote request form (Select the "Window Shopper" option in the contact preference section).
You will have the option to provide additional contact information (such as cell phone number, other contact numbers, and comments about your situation). We encourage you to submit this information in order to provide you a more personalized experience. *Please note that entering a cell phone number on the Home page will result in price results that are not accurate.
Once you submit the info, you'll receive an email thanking you for your quote request. This email will contain a link that'll make it possible for you to view your quote at a later time and/or request additional contact from members of our sales team. No unsolicited 3rd party phone calls, or email correspondences will be sent, ever.
Orders
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. Please provide contact information (such as name, email, and physical address). Financial information (such as credit card number, expiration date) is NOT required to purchase services, as that will take place later through written (hard-copy) credit approval forms.
We use the information we collect on the order form to fulfill your orders. Before we submit any order to a carrier, we will use this information to contact you so that we can make sure your paperwork is completed accurately.
TeleServPro will not transmit your information to any of our telecom partners until you are ready to sign paperwork and enter into a service contract. The only information that may be transmitted to our telecom partners prior to you signing paperwork is your address and installation phone number which is used solely for quoting purposes. This information will not be shared, sold, rented, or traded with third parties for their promotional purposes.
Email / Phone Solicitation
TeleServPro or its business partners will communicate with you according to the Contact Preference you enter in Step 2 of our online quoting process. The contact methods include email and telephone correspondence. These communications are for the intended benefit of our visitors and do not come with any commitment to buy anything from teleservpro.com.
In the welcome letter that you will receive from TeleServPro when you create your first quote you will see an "unsubscribe" link at the bottom which will allow you to opt-out of any future communications with teleservpro.com
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing the Sales Rep (their contact information is found on the "Thank You" email you received when you generated your first quote) or by contacting us by telephone or postal mail at the contact information listed below.
Cookies
A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We do NOT use cookies on this site. We do NOT link the information we store in cookies to any personally identifiable information you submit while on our site.
Additional Disclosures
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, contact us at http://www.teleservpro.com/contact.html
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